Legal

Shipping Policy

Last updated May 18, 2026

Because our pieces are handmade to order, lead times reflect real craft hours — not warehouse stock.

Lead times

  • Leather goods: 2–3 weeks before dispatch.
  • Decor & smaller items: 1–2 weeks before dispatch.
  • Furniture & carved cabinetry: 6–10 weeks before dispatch.

Shipping methods

Smaller pieces ship via insured express courier (DHL/FedEx). Furniture ships via specialized freight with white-glove delivery available in major US and EU cities.

Transit times

  • United States: 3–6 business days after dispatch (express); 2–4 weeks (freight).
  • Europe & UK: 4–7 business days (express); 3–5 weeks (freight).
  • Rest of world: 7–14 business days (express).

Duties & taxes

International orders may incur import duties and VAT, payable on delivery and determined by your local customs authority. These are the buyer's responsibility.

Tracking

You'll receive tracking by email as soon as your order leaves the atelier. Questions? Write to hello@desertart.co.